About Us

About vCTO

vCTO Services is an IT Consulting and support company based in North Carolina. We offer services to global enterprises as well as local small businesses. We are not an MSP and customize our services based on our customers specific needs. From Network and WiFi projects and consulting to Cloud consulting and support to general IT consulting vCTO will customize each engagement to support any business need, from one-off needs to ongoing engagements.

Our Story

vCTO Services founder has been involved in IT support since his first IT Support and Internet hosting company founded in 1997. That first company providing website hosting and development, hosted email, network infrastructure design and support, infrastructure cabling, Novell and Windows network support and pc and server sales.

After selling that company, he was involved in the industry transition from IT Support to Managed Services Provider and helped pioneer hosted private cloud infrastructure for clients, providing hosted systems at a reduces cost and increased reliability vs. on-prem solutions for small businesses. After various roles, including acting CIO for a community college and acting CIO for many of our customers, it was time for the next chapter.

After years of experiences with hundreds of customers, the DNA of vCTO Services was formed: Customers first. Excellent Communications. Solutions which meet customer demands, not solutions easy for vCTO Services to implement. Partnering with Customer IT staff, not replacing them. Working together to solve our customer's challenges.

Reach out to us to see how we can support your IT needs, or solve your IT issues.

2024

Bengaluru network design, installation and tune

Specified server room HVAC, power infrastructure and fire suppression for 45,000 sq. ft. office in Bengaluru India. Designed, configured, installed and tuned wired and wireless network for 45,000 sq. ft. office space (with room for over 300 workers) where client uses only laptops on WiFi, and requires high bandwidth, low latency to each laptop for video conferencing. Also supported were numerous Zoom and Teams conference rooms, Crestron AV and control systems and collaboration spaces with AV in each.

2023

Krakow network build & tune

Designed, configured and tuned wired and wireless network for 30,000 sq. ft. office space where tenant uses only laptops on WiFi, and requires high bandwidth, low latency to each laptop for video conferencing. Also supported were numerous Zoom conference rooms, and collaboration spaces with AV in each.

2021

Chicago HQ Wifi Remediation

Consulted at customers corporate headquarters in Chicago over WiFi issues other vendors had been unable to fix. Location was on the river in Chicago, with over 2000 other SSID’s being detected on the network. Existing APs were relocated, channel setup specified, and AP power specified to handle 300 users in 40,000 sq. ft. in a high density, congested RF environment. All end points required low latency high bandwidth for streaming video.

2014

UN Charter School Wifi Remediation

Consulted on wifi performance at UN Charter School in New York City. It was a high density deployment, within range of LaGuardia airport, so multiple RF channels were unavailable due to air traffic radar.

Existing AP layout was preserved, however AP channel and power settings were optimized for the density and challenging RF environment.

2013

County-wide educational network design

In cooperation with a local dark fiber company, lead the local community college in creating a county-wide IT group with k-12 schools who were underserved by local ISPs. We developed a county-wide dark fiber network which could connect all the schools, and shared infrastructure to support both the community college as well as all the k-12 schools in the district.